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Store Policies

Cancellations

 

CANCELLATION POLICY

  • We understand that unforeseen circumstances may occur that interfere with your appointment time. Due to the high demand of our services, we ask that you provide 24 hours notice for any appointment changes or cancellations.

  • Any appointment cancelled within 24 hours of your service will be subject to forfeit of deposit. Please do not hesitate to reach out if you have questions about these policies.

 

Refunds

 

SERVICES REFUND POLICY

  • While we make every effort to make our customers as happy as possible, all service sales are final. We are a small business and unfortunately cannot offer refunds on any used or unused appointments/sessions for individual services, service packages or service series.

RETAIL REFUND POLICY

  • If you are unhappy with the item you purchased, you're welcome to exchange or get a refund, as long as it's returned in its original condition and packaging, within 30 days of receipt.

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